Privacy Policy

Information We Collect

When you interact with doraliqora's services, we collect information that helps us provide better savings plan recommendations and support. This happens through various touchpoints during your journey with us.

How We Use Your Information

We use the information you provide to deliver personalised savings recommendations and improve our services. Your financial data helps us understand your situation better, so we can suggest plans that actually make sense for your circumstances.

Our algorithms analyse your spending patterns and savings goals to suggest realistic timelines and contribution amounts. We also use aggregated, anonymised data to improve our platform's features and develop new tools that benefit all our users.

Data Sharing and Third Parties

doraliqora works with trusted financial institutions to help you open savings accounts and implement your plans. When you choose to proceed with a recommended product, we share only the necessary information with that specific provider.

We also work with technology partners who help us maintain our platform's security and performance. These partners sign strict confidentiality agreements and can only use your data for the specific services they provide to us.

In some cases, Australian law requires us to share information with regulatory bodies or law enforcement. We'll always notify you when possible, unless doing so would compromise an investigation or violate legal requirements.

Your Privacy Rights

Under Australian Privacy Principles, you have several rights regarding your personal information. We've designed our systems to make exercising these rights as straightforward as possible.

Data Security Measures

We protect your information using bank-level encryption and security protocols. All data transmission happens over secure HTTPS connections, and we store your information on servers located within Australia.

Our security team monitors our systems continuously for suspicious activity. We use multi-factor authentication, regular security audits, and staff training to maintain the highest standards of data protection.

While we implement comprehensive security measures, no online service can guarantee complete protection. We recommend using strong, unique passwords and keeping your login details private to help us keep your account secure.

Data Retention Periods

Different types of information are kept for different periods, based on legal requirements and business needs. Here's how long we typically retain various categories of data:

International Data Transfers

Your information is primarily stored and processed within Australia. However, some of our technology partners operate cloud services that may involve data processing in other countries with adequate privacy protection standards.

When international transfers occur, we ensure appropriate safeguards are in place through standard contractual clauses and adequacy decisions recognised by Australian privacy law. You can request details about specific international transfers by contacting our privacy team.

Cookies and Tracking

Our website uses cookies to improve your browsing experience and help us understand how people use our services. Most cookies are essential for basic functionality, while others help us personalise content and measure website performance.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect some website features. We don't use tracking cookies for advertising purposes or share cookie data with third-party advertising networks.

Policy Updates

We review this privacy policy regularly and update it when we introduce new services or change how we handle your information. Significant changes will be communicated through email and prominent website notices.

This policy was last updated in January 2025. Previous versions are available upon request if you need to reference earlier terms for any ongoing matters.